September 17 is recognised globally as World Patient Safety Day, a day dedicated to raising awareness about the importance of patient safety. At Relay EMS, patient safety is not just a priority; it’s a commitment we uphold daily as we provide emergency medical services.
This year’s theme, “Improving Diagnosis for Patient Safety: Get it Right, Make it Safe,” aligns with our mission. Patient safety begins the moment we arrive on the scene. Our team gathers information from the patient, their family, colleagues, or anyone present during the emergency. This comprehensive approach ensures we understand the patient’s medical history and the circumstances leading to the emergency.
We thoroughly examine the patient for a correct diagnosis and appropriate treatment. Once the patient is stabilised, we carefully assess the environment to plan the safest way to move the patient onto our stretcher and into the ambulance. Securing the patient with safety straps is just one aspect of our safety measures; we also provide comfort by covering them with a blanket, which helps many patients feel more secure.
Inside the ambulance, our care continues with precise medication administration. To avoid errors, all IVs and medications are clearly labelled with the type and dosage. We maintain a clean and organised environment, ensuring our focus remains on the patient’s well-being. Throughout the journey, we continuously monitor and assess the patient’s condition, aiming for improvement and preventing deterioration.
Upon arrival at the medical facility, a detailed handover is crucial. We provide the medical staff with comprehensive information about the patient’s condition, the treatment provided, vital signs, and any medications administered. This ensures that the patient continues receiving appropriate care without interruptions.
At Relay EMS, patient safety is at the heart of everything. We strive to “get it right, make it safe” every day, ensuring our patients receive the highest standard of care. Trust Relay EMS to be there when it matters most.
With bases in Gqeberha (Port Elizabeth), Uitenhage, Graaff-Reinet, Cradock, and Jeffreys Bay, Relay EMS Ambulance Service is always ready to respond to any medical emergency or Injury on Duty (IOD) incident.
Need an ambulance? Call Relay EMS at 0861 061 061 or WhatsApp at 073 000 0911 for any medical emergency.
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