About Us

At Relay EMS, we provide more than just ambulance transport – we deliver peace of mind. As a licensed, accredited private ambulance service operating in the Eastern Cape, Relay EMS has bases situated in Port Elizabeth, Uitenhage, Graaff-Reinet, Cradock, and Jeffreys Bay, allowing us to efficiently serve these towns and their surrounding areas. We offer professional emergency medical services, private ambulance transport, and event medical standby to individuals, families, businesses, and communities across the region. 

Whether you’re searching for an “ambulance near me”, need trauma care, patient transport, or workplace injury (IOD) support, Relay EMS is your trusted partner in pre-hospital emergency care. 

Comprehensive Ambulance Services 

Relay EMS provides 24/7 emergency medical transport across the Eastern Cape, including: 

  • Emergency medical response and trauma care 
  • Injury on Duty (IOD) ambulance dispatch and case management 
  • Inter-facility and hospital transfer services 
  • Long-distance and intercity ambulance transport 
  • Medical transport for dialysis, chemotherapy, and specialist appointments 
  • Event medical standby for schools, corporate, sports, and public events 
  • Road Accident Fund (RAF) response and support 
  • Basic Life Support (BLS), Intermediate (ILS), and Advanced Life Support (ALS) levels of care 

 

Workplace Injuries & IOD Ambulance Response 

Relay EMS is a trusted partner to employers, safety officers, and HR departments in managing Injury on Duty (IOD) cases. We understand the urgency and complexity of workplace incidents. Our dedicated IOD ambulance service provides rapid on-site response, professional care from the scene to the healthcare facility, and comprehensive administrative support, including assistance with IOD documentation, helping to streamline the IOD process. 

 

Medical Aid Partnerships & Private Rates 

We work with all major medical aids in South Africa and offer affordable private ambulance rates for uninsured patients. Our team assists with authorisations, minimising delays and ensuring a smooth, stress-free patient journey. 

Who We Serve 

Relay EMS supports a broad client base, including: 

  • Private individuals and families 
  • Corporate companies, factories, and warehouses 
  • Educational institutions and schools 
  • Shopping centres and public venues 
  • Retirement homes and frail care centres 
  • Remote and rural communities across the province 

 

 Always On Call – 24/7 Emergency Operations Centre 

Our Emergency Operations Centre (EOC) is fully staffed and operational 24/7. Call 0861 061 061 or WhatsApp 073 000 0911 to speak with a trained call taker who will gather all the relevant information and seamlessly hand over to our trained dispatchers, who then coordinate the fastest, most appropriate response. 

Every ambulance in our fleet is fully equipped with advanced medical technology and staffed by qualified professionals committed to clinical excellence and compassionate care.

Why Choose Relay EMS? 

With our proven track record in emergency response, workplace health and safety, and event medical support, Relay EMS sets the benchmark for private ambulance care in the Eastern Cape. We are guided by our core values of Professionalism, Compassion, Innovation, Integrity, and Clinical Excellence. When you choose Relay EMS, you’re choosing:
✅ Reliability
✅ Professionalism
✅ Clinical excellence
✅ Compassionate, community-focused service 

 

We don’t just respond – we show up, ready to make a difference. 

#RelyOnRelay